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Sales, Delivery & Installation
Sales, Delivery & Installation
PRO ROLL UP DOORS shall warranty its Doors and hardware to be free of manufacture defects that appear within ONE YEAR of delivery date. We shall, upon notification, correct such nonconformity, at our option, be it repairing or replacing any defective part or parts. This warranty does not include maintenance, normal wear or damage beyond the manufacturer's control, delivery or REPLACEMENT LABOR.
No warranties expressed or implied (including but not limited to a warranty of merchantability of fitness for a particular purpose) shall extend beyond the time period stated above in capital letters.
Claims for the defective parts must be made to PRO ROLL UP DOORS within the governing warranty period.
The foregoing warranty is exclusive and in lieu of all other warranties. In no event shall sellers be liable for special, incidental or consequential damages.
PRO ROLL UP DOORS are packaged and loaded with care to minimize transit damage. However,due to road conditions and shipper handling procedures outside our control, there are exceptions. Small dents or dings as well as light paint damage due to wear and tear in transit are classified as normal and therefore not an approved reason to return or refuse delivery of the door. We will supply touch up paint but cannot accept a return of the door.
According to the Door & Access Systems Manufacturers Association (DASMA), "a common occurrence with rolling door products, under normal usage of such products, is the wearing away of the painted surface of the curtain. This condition occurs as the result of the curtain repeatedly coiling upon itself, and then repeatedly uncoiling, upon the opening and closing of a rolling door." Therefore, normal wear and tear from metal-to-metal contact is not covered under PRO ROLL UP DOORS Warranty
This Warranty is NOT applicable to and no warranty is made with respect to: (i) matters that you fail to report, in writing, to Pro Roll UP Doors within the Warranty Period; (ii) failures or damage or deterioration due to misapplication, lack of proper maintenance (contrary to installation instructions and specifications), abuse, misuse, excessive wear and tear, improper installation or abnormal conditions of temperature, moisture, water, fire, dirt, corrosive matter, rust caused by damages or scratching, etc.; (iii) shipping, installation, prolonged storage prior to installation, or labor charges; (iv) any products which have been altered by anyone other than an authorized representative of Manufacture ; (v) acts of God and/or extreme weather conditions or atmospheric conditions; or (vi) any products damaged without fault of Manufacture or because of any circumstance beyond Manufacture control. Any unauthorized modifications or alterations to an ASTA AMERICA By JANUS INTERNATIONAL Product will void this Warranty.
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